Progression Plan Overview

Purpose

The Progression Plan provides resources and tools for Mulkey Hospitality Team Members to advance within their current role or develop key leadership skills required for promotion.

Benefits

  • A personalized plan to equip and inspire your leadership goals.

  • The development of skills that will last you a lifetime.

Wage Rates

With each advancement, you receive a pay increase. Please see the tables below for a breakdown.

Team Member

Team Leader

Manager

How to Get Involved

  • Visit the 'View Your Progression Plan' on any Google Sheet Platform.

  • Request your next step (Book, Podcast, Course etc).

  • Complete assigned Leadership Development Exercises (LDE).

  • Remain in good standing for a minimum 90 Days.

  • Each advancement will need approval from your Executive Director and Operating Partner.

Guide to Reviewing Your Specific Plan

When you have completed a step it will turn green on the 'View Your Progression Plan' Chart. Please see the example below:

Promotion Steps

Step 1

  • Expression of Leadership Interest

  • Completion of Progression Plan (Must complete up to Sr. Level)

Step 2

Step 3

  • Leadership Interview & Decision

Leader Competencies

Regardless of potential role advancement, every team member should be seeking to grow in the following competencies:

Knows and Executes the Restaurant

  • Follows corporate operating and brand standards (Food Safety, Food Quality, Cleanliness, Hospitality, Fast Service, etc.).

  • Anticipates and resolves Restaurant issues promptly.

  • Properly uses and maintains equipment and facilities.

Embodies the Core Values

  • Service - To have a heart for taking care of the needs and wants of others.

  • Excellence - To pursue nothing short of the best in all areas.

  • Respect - To treat all with dignity, honor and respect.

  • Responsibility - To be personally accountable for our actions and behaviors.

  • Leadership - To equip and inspire others to achieve excellence.

Communicates Clearly

  • Leverages resources and tools (Pathway, Sidekicks, Quality Photos, ORG, etc.).

  • Is patient and creative by adapting style and speed of their communication to the needs of others.

  • Prepares well to ensure they know what they are talking about.

  • Expresses self clearly, directly, and accurately and remains calm under pressure.

Connects Personally

  • Notices, interprets, and anticipates others' concerns, needs, and motivations.

  • Quickly builds trust and credibility with both the team members, leadership and support team.

Demonstrates Ownership

  • Holds themself accountable for performance in both their assigned role and the team's results.

  • Follows through on things they say they will do.

Team Member ResourcesAllyson CoronadoProgression PlanComment